1. Introduction
BigDisha ("we", "us", or "our") is committed to protecting the privacy of individuals and organisations who visit our website at bigdisha.in and use our services. This Privacy Policy explains how we collect, use, store, and protect your information.
2. Information We Collect
2.1 Information You Provide
When you submit the consultation request form on our website, we collect:
- Organisation name and type
- Contact person name
- Email address
- Phone number (optional)
- Current website URL (optional)
- Services of interest
- Preferred plan
- Additional requirements or notes
2.2 Automatically Collected Information
We automatically collect certain technical information when you visit our website:
- IP Address — used for security, spam prevention, and analytics
- Browser type and version — for rendering and compatibility
- Device information — desktop, mobile, or tablet
- Pages visited and time spent — via Google Analytics
- Referral source — how you arrived at our website
2.3 Cookies and Tracking
We use the following cookies and tracking technologies:
- Google Analytics (GA4) — We use Google Analytics with measurement ID
G-V1BHY1BQQ1to understand website traffic patterns and user behaviour. Google Analytics uses cookies to collect anonymised data. You can opt out via Google's opt-out browser add-on. - Session cookies — Essential for website functionality, form security (CSRF protection), and maintaining your session.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to your consultation request and provide audit recommendations
- To send a confirmation email acknowledging your submission
- To communicate about our services relevant to your enquiry
- To improve our website performance and user experience
- To prevent spam, abuse, and fraudulent submissions
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Storage and Security
Your form submissions are stored in a secure database hosted on encrypted servers. We implement industry-standard security measures including:
- SSL/TLS encryption for all data in transit
- Secure database access with restricted credentials
- Regular security audits and software updates
- Honeypot and CSRF protection on all forms
5. Data Retention
We retain form submission data for as long as necessary to process your request and provide ongoing services. If you request deletion of your data, we will comply within 30 days, subject to any legal obligations requiring us to retain certain records.
6. Third-Party Services
Our website uses the following third-party services:
- Google Analytics — Website analytics (Google Privacy Policy)
- Google Fonts — Typography rendering (Google Fonts Privacy)
- Gmail SMTP — Email delivery for form confirmations
- Cloudflare — CDN and security services (Cloudflare Privacy Policy)
7. Your Rights
You have the right to:
- Access — Request a copy of the personal data we hold about you
- Correction — Request correction of inaccurate data
- Deletion — Request deletion of your personal data
- Withdraw Consent — Withdraw consent for data processing at any time
To exercise any of these rights, contact us at connectbigdisha@gmail.com.
8. Children's Privacy
Our website and services are intended for organisations and their adult representatives. We do not knowingly collect personal information from individuals under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
BigDisha
Email: connectbigdisha@gmail.com
Website: bigdisha.in